Purchased the gift card for my wife for Mother’s Day - no surprise here as women too are using these high end products. The card didn’t initially go through. GL handled it with exceptional customer service. Any business can handle mundane transactions, but the true test of an exceptional company is how they fix problematic customer issues. Grooming Lounge on more than one occasion has exceeded my expectations. As such I go nowhere but Grooming Lounge for my products.